My stay at The Hamanako was a mixed experience. While the onsen and the variety of food during meals were pleasant, I found the lack of dining options and outdated facilities disappointing. The pool was clean, but the frequent closures for cleaning and limited hours made it less enjoyable.
Rooms
6.0
The room was large, providing ample space, but the furnishings felt old and in need of renovation. The overall atmosphere was tired, and the air conditioning was central, which sometimes made the room too warm.
Service
7.0
The staff were friendly and helpful, but their English skills could use improvement. I appreciated their effort, but communication was sometimes challenging.
Location
5.0
The hotel is situated in a quiet area, but it feels isolated. It's not convenient for those without transport, as nearby options for food and activities are limited.
Dining
7.0
The dining experience was quite varied, especially with the buffet options for breakfast and dinner. I enjoyed several dishes, especially the fresh ingredients, though the lunch situation was lacking.
Facilities
6.0
The facilities, such as the onsen and pool, were decent but were hindered by maintenance issues and limited hours. I found the pool to be nice, but the cleaning interruptions were frustrating.
Jimmy
United States of America,
March
2025
7.2/10
My stay at The Hamanako was filled with both highlights and moments of disappointment. The buffet selection for meals was quite extensive, especially the breakfast options, although the overall facilities felt a bit dated. The room was spacious and had a lovely lake view, though I wished for more activities during the day. especially since meals outside breakfast were an additional cost.
Rooms
7.0
The room was very spacious with a wonderful lake view, though the furniture felt outdated and had a musty smell.
Service
7.0
The staff were friendly and helpful, but I felt their English skills could use some improvement.
Location
6.0
The hotel is in a nice, quiet area, but it felt isolated and would be best for those with their own transport.
Dining
7.0
The breakfast buffet was enjoyable with a wide variety of options, yet the pricing for lunch and dinner was quite steep and not inclusive.
Facilities
5.0
The onsen provided a relaxing experience, but the hotel lacked activities and had limited operational hours for amenities.
Andy
United States of America,
February
2025
6.0/10
I had a mixed stay at The Hamanako in Hamamatsu. The hotel has a lovely location with nice views of the sea and a refreshing onsen experience. However, I found the facilities and rooms to be dated, and the dining options could be limited. Overall, it felt more like a basic hotel than a full-service resort.
Rooms
7.0
The room I stayed in was spacious but felt quite outdated, with worn furniture and a slightly musty smell. However, the view from the window was beautiful and added to the charm.
Service
7.0
The staff were generally friendly and helpful, making me feel welcome throughout my stay. However, some staff members needed to improve their English for better communication.
Location
6.0
While the hotel's location near the lake was peaceful, it's quite isolated. If you don’t have your own transport, it can be challenging to reach stores or other areas.
Dining
6.0
I enjoyed the variety offered at breakfast; there were many fresh options to choose from. However, dinner was pricey without many choices included, and there were no lunch options available, which was disappointing.
Facilities
5.0
The pool was nice but often required us to leave for cleaning. The lack of activities during the day made it feel a bit too quiet. Also, there were no shuttles provided to explore the area.
William
United States of America,
February
2025
7.2/10
My stay at The Hamanako was mixed. The dining options were extensive with great international flavors, especially at breakfast, but the overall hotel experience felt dated and lacked facilities. While the large room offered stunning lake views, the lack of food options during the day and the noisy environment detracted from the relaxation I hoped for.
Rooms
7.0
The room was spacious, offering a lovely view of the lake. However, the furniture felt outdated, and there was an old, musty smell present.
Service
7.0
The staff were friendly and helpful, though they could improve their English for better communication.
Location
5.0
The hotel's location was nice and quiet but completely isolated, making it necessary to have your own transport. There was no shuttle service available, which was a little frustrating.
Dining
8.0
I enjoyed the variety of the buffet, especially the fresh salad options and local delicacies. However, finding food outside breakfast and dinner was a challenge since there's no lunch service at all.
Facilities
6.0
While the onsen was a great feature, the lack of available activities and the closure and cleaning schedules at the pool made it hard to fully enjoy the facilities.
Benjamin
United States of America,
December
2024
7.4/10
My stay at The Hamanako was a mixed experience. The highlight was undoubtedly the diverse buffet food offered for breakfast and dinner, which was both fresh and satisfying. However, the facilities, like the pool, had a few downsides, including scheduled cleaning times that limited usability. Lastly, while I appreciated the spacious room and the onsen, the lack of dining options during the day and the outdated decor left something to be desired.
Rooms
7.0
I enjoyed the spacious standard twin room with beautiful lake views, but the decor was somewhat dated.
Service
7.0
The staff were friendly and helpful, but their English could use improvement.
Location
6.0
The location was peaceful but felt quite remote. it was only suitable for those with their own transport.
Dining
8.0
The buffet offered a wide range of delicious options, like fresh sushi and unique fruit smoothies, but it was disappointing that lunch wasn't available.
Facilities
5.0
The pool was nice, though it required frequent cleanings that interrupted our enjoyment. Additionally, the table tennis room was closed until late afternoon.
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