Grand Mercure Lake Hamana Resort & Spa | Hamamatsu ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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About the Hotel

4396-1 Yamazaki, Yuto-Cho, Nishi-Ku, Hamamatsu, Japan

“The hotel's seaside location offers amazing views and tranquility.”view full review

Grand Mercure Lake Hamana Resort & Spa, a 4-star Hamamatsu hotel, features an indoor mineral hot spring, outdoor hot-spring baths, and a large resort area. It provides a variety of dining options and recreational facilities suitable for families.

Rooms & Amenities

The Grand Mercure Lake Hamana Resort & Spa offers 369 air-conditioned rooms, equipped with flat-screen TVs, refrigerators, and free WiFi. Each room features a private bathroom with a deep soaking bathtub and complimentary toiletries.

Dining Options

Dining options include three on-site restaurants serving French cuisine and Japanese dishes, alongside a coffee shop. Happy hour is available at Bombocheur, one of the dining establishments.

Leisure Activities

Guests can enjoy recreational amenities such as sauna, hot spring baths, outdoor pools, and karaoke. Nearby attractions include Hamanako Palpal Theme Park, Hamanako Garden Park, and the Hamanako Aquatic Experience Center Wotto.

Business & Transportation

The hotel features 1033 m² of conference space suitable for business events. Shuttle buses are available from JR Maisaka Train Station, and several nearby bus stations provide local transportation.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Premium Double Room Non-Smoking

2 persons

36 m²

1 Double bed

Shower

Heating

room details

Twin Room Shower Non-Smoking

2 persons

36 m²

2 Single beds

Shower

Heating

room details

Japanese-Style Room

5 persons

13 m²

Shower

Heating

room details

Family Room Tatami Area Non-Smoking

5 persons

36 m²

2 Single beds

Shower

Heating

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Hamamatsu 10.2 km

Airports

Shizuoka (FSZ) 64.3 km

Chubu Centrair International (NGO) 97.7 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Diverse and Delicious Buffet

“My experience at The Hamanako was truly nice, especially thanks to the diverse range of international buffet food available for breakfast and dinner. The beetroot, avocado, and orange smoothies were natural and sugar-free, providing a refreshing boost to start the day. For dinner, I was delighted by the Bokumeshi rice with eel, and the fresh tuna, salmon, and squid were simply sumptuous.” view full review

Refreshing Onsen Experience

“The onsen hot spring at The Hamanako was a highlight of my stay. After a long day of activities, soaking in the warm waters was incredibly rejuvenating. The spacious open-air area added to the relaxing atmosphere, making it a perfect spot to unwind after enjoying the hotel's fantastic dining options.” view full review

Spacious and Comfortable Rooms

“I loved my spacious room at The Hamanako. The layout was generous, offering plenty of space for my family. While the decor might be a bit dated, the comfort level was excellent. We truly enjoyed the beautiful view from our room, made our stay feel even more special.” view full review

General

Non-smoking property
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Rooms/ Facilities for disabled
Wheelchair access
Luggage storage
Sundry/Convenience shop
Gift/Newsstand
Coffee shop
Vending machines

Guest Parking

Electric kettle

Services

Free shuttle service
Laundry
Wedding services
Shops/Commercial services
Newspaper service

Dining

Paid breakfast
Restaurant

Business

Business centre

Children

Children's pool
Game room

Facilities for people with disabilities

Bathroom for disabled

Spa & Leisure

Seasonal outdoor pool
Karaoke
Spa centre
Sauna
Jacuzzi

Room features

In-room safe
Sitting area

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

4396-1 Yamazaki, Yuto-Cho, Nishi-Ku, Hamamatsu, Japan

Map view

4396-1 Yamazaki, Yuto-Cho, Nishi-Ku, Hamamatsu, Japan

City landmarks

Landmark

uxotto

2.2 km

Park

Hamanako Garden Park

2.2 km

Landmark

Hamamatsushi Yuto Total Park

820 m

Landmark

Hamanako Aquatic Experience Center Wotto

2.2 km

Landmark

Torre de Observacao do Hamanako Garden Park

1.4 km

Landmark

Uotto

1.4 km

Landmark

Lake view tower

1.4 km

Landmark

Benten Shrine

2.3 km

Landmark

Kitagangi

2.5 km

Landmark

Waterside Stage

1.6 km

Landmark

Bentenjima

2.2 km

Landmark

Bentenjima Seaside Park

2.3 km

Landmark

Hohoemi Forest

1.8 km

Landmark

Nishinoya Park

1.8 km

Landmark

Myorakuji Temple

1.8 km

Landmark

Maisakashuku Wakihonjin

2.6 km

Landmark

Dorinji Temple

1.9 km

Landmark

Nagisaen

2.2 km

Landmark

Jihoin Temple

1.9 km

Landmark

Mitsuke Ishigaki

2.6 km

Landmark

Juyo Bunkazai Nakamura Family House

2.0 km

Landmark

Bentenjima Kanko Symbol Tower

2.6 km

Landmark

Hounji Temple

2.2 km

Landmark

Margarita

2.3 km

Landmark

Benten Island

2.9 km

Landmark

Row of Pine Trees in Kyutokaido

2.8 km

Landmark

Ulotto Museum

2.3 km

Landmark

Kisa Shrine

2.6 km

Landmark

Shizu Castle Ruins

2.4 km

Landmark

Lanterna de Madeira do Templo

2.5 km

Nearby

Japan

Hamamatsushi Yuto Total Park

330 m

Restaurants

Nihon Ryori Enshonada

60 m

4396-1 Yamazaki

Reviews and Ratings

Reviews from guests about their experience.

3.5/5 based on 310 reviews

#8 of 98 hotels in Hamamatsu based on Tripadvisor

Katie

United States, March 2025

5.2/10

My stay at The Hamanako was a mixed experience. While the onsen and the variety of food during meals were pleasant, I found the lack of dining options and outdated facilities disappointing. The pool was clean, but the frequent closures for cleaning and limited hours made it less enjoyable.

Rooms

6.0

The room was large, providing ample space, but the furnishings felt old and in need of renovation. The overall atmosphere was tired, and the air conditioning was central, which sometimes made the room too warm.

Service

7.0

The staff were friendly and helpful, but their English skills could use improvement. I appreciated their effort, but communication was sometimes challenging.

Location

5.0

The hotel is situated in a quiet area, but it feels isolated. It's not convenient for those without transport, as nearby options for food and activities are limited.

Dining

7.0

The dining experience was quite varied, especially with the buffet options for breakfast and dinner. I enjoyed several dishes, especially the fresh ingredients, though the lunch situation was lacking.

Facilities

6.0

The facilities, such as the onsen and pool, were decent but were hindered by maintenance issues and limited hours. I found the pool to be nice, but the cleaning interruptions were frustrating.

Jimmy

United States, March 2025

7.2/10

My stay at The Hamanako was filled with both highlights and moments of disappointment. The buffet selection for meals was quite extensive, especially the breakfast options, although the overall facilities felt a bit dated. The room was spacious and had a lovely lake view, though I wished for more activities during the day. especially since meals outside breakfast were an additional cost.

Rooms

7.0

The room was very spacious with a wonderful lake view, though the furniture felt outdated and had a musty smell.

Service

7.0

The staff were friendly and helpful, but I felt their English skills could use some improvement.

Location

6.0

The hotel is in a nice, quiet area, but it felt isolated and would be best for those with their own transport.

Dining

7.0

The breakfast buffet was enjoyable with a wide variety of options, yet the pricing for lunch and dinner was quite steep and not inclusive.

Facilities

5.0

The onsen provided a relaxing experience, but the hotel lacked activities and had limited operational hours for amenities.

Andy

United States, February 2025

6.0/10

I had a mixed stay at The Hamanako in Hamamatsu. The hotel has a lovely location with nice views of the sea and a refreshing onsen experience. However, I found the facilities and rooms to be dated, and the dining options could be limited. Overall, it felt more like a basic hotel than a full-service resort.

Rooms

7.0

The room I stayed in was spacious but felt quite outdated, with worn furniture and a slightly musty smell. However, the view from the window was beautiful and added to the charm.

Service

7.0

The staff were generally friendly and helpful, making me feel welcome throughout my stay. However, some staff members needed to improve their English for better communication.

Location

6.0

While the hotel's location near the lake was peaceful, it's quite isolated. If you don't have your own transport, it can be challenging to reach stores or other areas.

Dining

6.0

I enjoyed the variety offered at breakfast; there were many fresh options to choose from. However, dinner was pricey without many choices included, and there were no lunch options available, which was disappointing.

Facilities

5.0

The pool was nice but often required us to leave for cleaning. The lack of activities during the day made it feel a bit too quiet. Also, there were no shuttles provided to explore the area.

William

United States, February 2025

7.2/10

My stay at The Hamanako was mixed. The dining options were extensive with great international flavors, especially at breakfast, but the overall hotel experience felt dated and lacked facilities. While the large room offered stunning lake views, the lack of food options during the day and the noisy environment detracted from the relaxation I hoped for.

Rooms

7.0

The room was spacious, offering a lovely view of the lake. However, the furniture felt outdated, and there was an old, musty smell present.

Service

7.0

The staff were friendly and helpful, though they could improve their English for better communication.

Location

5.0

The hotel's location was nice and quiet but completely isolated, making it necessary to have your own transport. There was no shuttle service available, which was a little frustrating.

Dining

8.0

I enjoyed the variety of the buffet, especially the fresh salad options and local delicacies. However, finding food outside breakfast and dinner was a challenge since there's no lunch service at all.

Facilities

6.0

While the onsen was a great feature, the lack of available activities and the closure and cleaning schedules at the pool made it hard to fully enjoy the facilities.

Benjamin

United States, December 2024

7.4/10

My stay at The Hamanako was a mixed experience. The highlight was undoubtedly the diverse buffet food offered for breakfast and dinner, which was both fresh and satisfying. However, the facilities, like the pool, had a few downsides, including scheduled cleaning times that limited usability. Lastly, while I appreciated the spacious room and the onsen, the lack of dining options during the day and the outdated decor left something to be desired.

Rooms

7.0

I enjoyed the spacious standard twin room with beautiful lake views, but the decor was somewhat dated.

Service

7.0

The staff were friendly and helpful, but their English could use improvement.

Location

6.0

The location was peaceful but felt quite remote. it was only suitable for those with their own transport.

Dining

8.0

The buffet offered a wide range of delicious options, like fresh sushi and unique fruit smoothies, but it was disappointing that lunch wasn't available.

Facilities

5.0

The pool was nice, though it required frequent cleanings that interrupted our enjoyment. Additionally, the table tennis room was closed until late afternoon.